Refund Policy

Please read this policy carefully before subscribing to our services

Last Updated: January 12, 2025

This Refund Policy (this "Policy") is part of and incorporated in our Terms of Service. Capitalized terms that are used but not defined in this Policy are as defined in our Terms of Service.

No Refunds for Purchases

Due to the nature of our subscription-based, paywalled products, ALL SALES ARE FINAL AND NON-REFUNDABLE. As a Subscriber, you are not entitled to a refund or credit from UP DOWN LEFT RIGHT LLC, a Partner, our payment processor, or any parties affiliated with any of the foregoing under any circumstances, including, without limitation:

  • Your incorrect purchases
  • Your failure to use a Product or Content
  • Your dissatisfaction with a Product or Content
  • Delayed or undelivered notifications or messages from UP DOWN LEFT RIGHT LLC

However, we may, at our sole discretion, offer a refund, discount or credit at any time. Receiving a refund, discount or credit in one instance does not entitle you to any further refunds, discounts, or credits in any other or future instances.

Account Auto-Renewal With No Refunds

Please keep in mind that, as stated in our Terms of Service, as a Subscriber, your subscription to our Products will automatically renew at the end of your free trial period or Subscription Period.

Visit your Subscription Settings to manage notifications and renewal activity for all of your subscriptions in one place. If you do not want to stay subscribed to a particular product, please check "Do Not Renew" or cancel your subscription.

You will not be entitled to a refund or credit as a result of your failure to disable automatic renewal of your subscription: we do not issue refunds or credits of Fees for partial or unused Subscription Periods.

Account Termination with No Refunds

In addition, a Subscriber is subject to immediate termination of their UP DOWN LEFT RIGHT account without refund of any Fees paid for then-current Subscription Periods, if any one of the following events occur:

  • Threats from the Subscriber to UP DOWN LEFT RIGHT LLC or its representatives
  • The Subscriber shares paywalled content in violation of Section 16 of our Terms of Service
  • Any other violation of our Terms of Service by the Subscriber, including a violation of the Acceptable Use requirements in Section 14 of our Terms of Service

Questions About Refunds?

If you have any questions about payment or refunds, please email us at support@updownleftright.io